{"id":339,"date":"2025-08-14T17:20:23","date_gmt":"2025-08-14T17:20:23","guid":{"rendered":"https:\/\/www.loasisvegetale.fr\/?page_id=339"},"modified":"2025-08-21T19:11:29","modified_gmt":"2025-08-21T19:11:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.loasisvegetale.fr\/index.php\/sample-page__trashed\/refund_returns\/","title":{"rendered":"\u00c9changes &#038; garanties"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-center\">Bienvenue dans notre oasis ! Ici, nous prenons soin de vos achats comme de nos plantes \ud83c\udf35\u2728.<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\ud83d\udcdd Aper\u00e7u<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Notre politique de remboursement et de retour dure <strong>30 jours<\/strong>.<br>Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas offrir de remboursement complet ni d\u2019\u00e9change.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Pour \u00eatre \u00e9ligible \u00e0 un retour :<br>\ud83c\udf31 Article <strong>non utilis\u00e9<\/strong><br>\ud83c\udf43 Article dans le <strong>m\u00eame \u00e9tat que lors de la r\u00e9ception<\/strong> ( photo ou vid\u00e9o avec date et heure ).<br>\ud83d\udce6 Article dans son <strong>emballage d\u2019origine<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">\ud83d\udca1 <strong>Remarque :<\/strong> Nous ne faisons <strong>pas de livraison pour les terrariums et d\u00e9corations<\/strong>. Seules les <strong>bougies<\/strong> peuvent \u00eatre exp\u00e9di\u00e9es. Tous les autres articles sont \u00e0 retirer <strong>en boutique<\/strong> ou lors de <strong>march\u00e9s artisanaux<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\u26a0\ufe0f Produits non retournables<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Certains articles ne peuvent pas \u00eatre retourn\u00e9s :<br>\ud83c\udf81 Cartes-cadeaux<br>\ud83e\uddf4 Certains articles de sant\u00e9 et soins personnels<br>\ud83d\udcc4 Une <strong>preuve d\u2019achat<\/strong> est obligatoire pour tout retour.<br>\u274c Ne renvoyez pas votre commande au fabricant.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\ud83d\udc94 Situations de remboursement partiel<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\ud83d\udce6 Article endommag\u00e9 ou incomplet pour des raisons non imputables \u00e0 notre erreur<br>\u23f0 Article retourn\u00e9 apr\u00e8s 30 jours<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\ud83d\udcb0 Remboursements<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\ud83d\udce7 Une fois votre retour re\u00e7u et inspect\u00e9, vous recevrez un e-mail de confirmation.<\/p>\n\n\n\n<p class=\"has-text-align-center\">Si votre remboursement est approuv\u00e9 :<br>\ud83d\udcb3 Le cr\u00e9dit sera appliqu\u00e9 automatiquement sur votre <strong>carte de paiement<\/strong> UNIQUEMENT<br>\u23f3 Le traitement peut prendre quelques jours ouvr\u00e9s<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\u23f1\ufe0f Remboursements en retard ou manquants<\/h3>\n\n\n\n<p class=\"has-text-align-center\">1\ufe0f\u20e3 V\u00e9rifiez votre compte bancaire<br>2\ufe0f\u20e3 Contactez votre soci\u00e9t\u00e9 de carte de cr\u00e9dit<br>3\ufe0f\u20e3 Contactez votre banque<\/p>\n\n\n\n<p class=\"has-text-align-center\">Si toujours rien, contactez nous \u00e0 <strong><a>loasis.vegetale57@gmail.com<\/a><\/strong> \ud83d\udce9<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\ud83c\udff7\ufe0f Articles en promotion<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Seuls les articles \u00e0 <strong>prix normal<\/strong> peuvent \u00eatre rembours\u00e9s.<br>Les articles en promotion <strong>ne sont pas remboursables<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\ud83d\udd04 \u00c9changes<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Nous \u00e9changeons uniquement les articles <strong>d\u00e9fectueux ou endommag\u00e9s<\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-center\">\ud83d\udce7 Contactez-nous : <strong><a>loasis.vegetale57@gmail.com<\/a><\/strong><br>\ud83d\udce6 Envoyez votre article \u00e0 :<strong> ( voir adresse sur le bon de retour )<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">\ud83d\udca1 <strong>Remarque :<\/strong> Les \u00e9changes concernent uniquement les <strong>bougies pour livraison<\/strong>.<br>Tous les autres articles se changent uniquement <strong>en boutique ou lors de march\u00e9s artisanaux<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\ud83c\udf81 Cadeaux<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\ud83c\udf81 Si l\u2019article \u00e9tait un <strong>cadeau<\/strong>, vous recevrez un <strong>bon cadeau<\/strong> \u00e9quivalent \u00e0 la valeur du retour.<br>\ud83c\udf81 Si le cadeau n\u2019\u00e9tait pas marqu\u00e9 comme tel, le <strong>remboursement ira au donneur<\/strong> et il sera inform\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\ud83d\udce6 Retour d\u2019exp\u00e9dition (bougies uniquement)<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\ud83d\udce6 Envoyez votre bougie \u00e0 : ( voir sur la facture ou le bon de retour )<br>\ud83d\udcb8 Frais de retour \u00e0 votre charge<br>\u274c Frais de livraison non remboursables<br>\ud83d\ude9a Pour les articles co\u00fbteux, utilisez un <strong>envoi suivi<\/strong> ou une <strong>assurance transport<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">\ud83d\udca1 <strong>Remarque :<\/strong> Les terrariums et d\u00e9corations <strong>ne sont pas exp\u00e9di\u00e9s<\/strong>, uniquement disponibles <strong>en boutique ou sur march\u00e9s artisanaux<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\u2753 Besoin d\u2019aide ?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\ud83d\udce9 Contactez-nous pour toutes questions sur les retours ou remboursements : <strong><a>loasis.vegetale57@gmail.com<\/a><\/strong> \u2728<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bienvenue dans notre oasis ! Ici, nous prenons soin de vos achats comme [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-339","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00c9changes &amp; garanties - L&#039;oasis V\u00e9g\u00e9tale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.loasisvegetale.fr\/index.php\/sample-page__trashed\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c9changes &amp; garanties - L&#039;oasis V\u00e9g\u00e9tale\" \/>\n<meta property=\"og:description\" content=\"Bienvenue dans notre oasis ! 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